CRST Contract Terms and Conditions of Bill of Lading

This a great transport company. Everyone is helpful, special thanks to Judy who went above and beyond to get my bike back from Haul Bikes and delivered to me asap. Tracking online is super cool. I won't ever waste my time using anyone else but FMT.

I am incredibly pleased with the motorcycle transportation services provided by Federal Motorcycle Transport. I worked with Tessa who was very professional and provided me with a written quote and answered all my questions. My motorcycle was picked up last Monday (April 26, 2021) in Texas and was delivered today... read moreI am incredibly pleased with the motorcycle transportation services provided by Federal Motorcycle Transport. I worked with Tessa who was very professional and provided me with a written quote and answered all my questions. My motorcycle was picked up last Monday (April 26, 2021) in Texas and was delivered today (May 3, 2021) to me in New York in perfect condition.

The reason I chose Federal was simply because of all the positive Google reviews. Prior to contracting with Federal, I worked with a broker who tried to hook me up with another shipper. Took them over a week to tell me who the shipper would be. Upon reading all the negative Google reviews of that shipper, I choose not to proceed with them and contacted Federal.

In summary, my motorcycle was in very good hands during the transport. Most importantly I got it in one week and in perfect condition. Thank you, Tessa, thank you, Federal for your outstanding service. read less

I had an excellent experience with Federal. They apparently only pick up on certain days where my seller was located which made his scheduling a day off to have them load the bike very easy. Other haulers give you a 2-3 day window which is tough if you... read moreI had an excellent experience with Federal. They apparently only pick up on certain days where my seller was located which made his scheduling a day off to have them load the bike very easy. Other haulers give you a 2-3 day window which is tough if you don't have a flexible schedule.
The trip from CA to IN took only a week. Maybe I got lucky but maybe not. Their tracking shows progress between their hubs. It is not GPS precise but you do know how it is progressing fairly often.
Scheduling the delivery was also great. I got a call with two day's notice when it would be in town. Then I got a call from the driver that morning with an approximate time and we coordinated the exact drop off point. And the driver was fantastic. He knew bikes, and had a lot of experience hauling them so he knew exactly what he was doing. The bike was strapped to a fabricated skid with good hard points. The straps were properly located and didn't scratch anything. I was really pleased to see this.
I paid a little bit more for Federal but because of the structure of how they pick up and deliver, I was happy to pay more. I got excellent communication, predictability, reliability, and great service for those few extra dollars. I would not hesitate to recommend Federal to anyone. read less

I purchased a used motorcycle through Cycle Trader. It was not reasonable for me to get it myself, so I knew that Federal Motorcycle Transport was recommended by the American Motorcycle Association, so I called them. They arranged the pickup and transported it without incident to my place... read moreI purchased a used motorcycle through Cycle Trader. It was not reasonable for me to get it myself, so I knew that Federal Motorcycle Transport was recommended by the American Motorcycle Association, so I called them. They arranged the pickup and transported it without incident to my place in another state, over 1000 miles away, in perfect condition. I would certainly use them again. read less

Shipped a 2017 Harley Softail from Indianoloa, IA to San Diego, CA. Judy handled the quote and was thorough and clear. The price seemed very reasonable to me. Bike was picked up on time and delivered 4 days early. Bike was handled with care and there was no evidence of... read moreShipped a 2017 Harley Softail from Indianoloa, IA to San Diego, CA. Judy handled the quote and was thorough and clear. The price seemed very reasonable to me. Bike was picked up on time and delivered 4 days early. Bike was handled with care and there was no evidence of any handling-related issues/scratches/dings. I was really pleased with the service and will use Federal again for any shipping needs. read less

Fast. Efficient. Friendly. Helpful. 100% positive experience. Thrilled. Many thanks to Federal Motorcycle Transport.

I had my motorcycle shipped from Texas recently. I want to thank Tessa who facilitated the whole thing an the movers for their service! I will be using them for future motorcycle shipping needs! Professional and thoughtful! Cheers

Although a snowstorm delayed pick-up, my shipment still arrived on time. Communication was lacking at times, but my item was delivered in good shape, without hassle.

I recently shipped my bike from Phoenix to Nashville. The communication was easy and helpful. The bike arrived in Nashville earlier than the expected delivery date and in perfect condition. Overall, this was a fantastic company to work with. I’d absolutely do business with them again. For anyone interested in... read moreI recently shipped my bike from Phoenix to Nashville. The communication was easy and helpful. The bike arrived in Nashville earlier than the expected delivery date and in perfect condition. Overall, this was a fantastic company to work with. I’d absolutely do business with them again. For anyone interested in shipping a motorcycle, this is your company. read less

This is the third vintage BMW motorcycle Judy Gordon and Federal have moved for me. California, Connecticut and Idaho to Chicago, each time my bike has remained on the pallet, moved across the country quickly, and arrived in mint condition. Tracking the progress of the truck across the country in... read moreThis is the third vintage BMW motorcycle Judy Gordon and Federal have moved for me. California, Connecticut and Idaho to Chicago, each time my bike has remained on the pallet, moved across the country quickly, and arrived in mint condition. Tracking the progress of the truck across the country in the dead of winter somehow keeps me from worrying too much. That and Judy is very easy to work with. read less

Wonderful experience with both Judy and Tessa from Federal Motorcycle Transport. They gave me a great price, customer service was amazing, and they made sure to give constant communication with me. My motorcycle was transported safely, quickly, and even though I had to makr changes, they worked with me on... read moreWonderful experience with both Judy and Tessa from Federal Motorcycle Transport. They gave me a great price, customer service was amazing, and they made sure to give constant communication with me. My motorcycle was transported safely, quickly, and even though I had to makr changes, they worked with me on it and we're very accommodating to my needs. I was able to redirect my motorcycle the to a warehouse to pick up the morning before it was to be delivered to me. The workers were super helpful and very knowledgeable in unloading the bike and we're very careful as well. Definitely will use them again in the future. They were a pleasure to work with and I highly recommend them! read less

Great experience shipping a motorcycle from Texas to Georgia. Mary was a big help, answering all my questions. The bike arrived in good condition, strapped down to a pallet just about the way I would have done it. I received multiple tracking updates throughout it's journey, and... read moreGreat experience shipping a motorcycle from Texas to Georgia. Mary was a big help, answering all my questions. The bike arrived in good condition, strapped down to a pallet just about the way I would have done it. I received multiple tracking updates throughout it's journey, and was notified immediately once it was received in the warehouse in Atlanta. Definitely recommended, I will use Federal MC Transports again. read less

Top notch and pain free process of shipping! My bike arrived ahead of schedule and absolutely intact. Judy is very efficient and a joy to deal with. We even shared a few laughs. I will soon ship again with Federal.

I had the opportunity to use Federal Transport recently when moving a scooter from Florida to New York. I originally started looking for transport a couple of years ago and spoke with Mary W. at Federal for a quote. She was through, professional and very helpful in understanding... read moreI had the opportunity to use Federal Transport recently when moving a scooter from Florida to New York. I originally started looking for transport a couple of years ago and spoke with Mary W. at Federal for a quote. She was through, professional and very helpful in understanding what the move would involve. The quote provided was competitive but still the least expensive of the four that I gathered. The move didn't happen at that time but I was finally ready this month to ship the scooter. When I called back I was delighted to find Mary there and helpful as ever. She even had my quote still on file so all the information was ready to go. After discussing the new details of the locations for pickup and drop off I was delighted to find the price was less than the previous quote. (I checked back with the other companies I had called and they were all much more expensive.)

At the time of pickup I received a call an hour in advance and they movers arrived exactly on time. I didn't have to worry about staying around all day waiting. Pickup was efficient and courteous with the movers documenting any damage so I had a thorough record. All through the transport process I received updates as to where the scooter was actually located so I felt comfortable that Federal was totally on top of things. For arrival - they again gave an advance call and arrived on time. Offloading was handled very well.

This was a great experience and I highly recommend Federal Motorcycle Transport. From my first conversation with Mary in the office, to the individual movers - every step was professional and courteous. read less

They were recommended by my Ducati dealership. I am glad I chose them. Flawless delivery for my motorcycle. Communication was easy. They answered all my calls and provided frequent updates during the transport. Bike arrived a day early from the projected date. Highly recommend. I will use them for my... read moreThey were recommended by my Ducati dealership. I am glad I chose them. Flawless delivery for my motorcycle. Communication was easy. They answered all my calls and provided frequent updates during the transport. Bike arrived a day early from the projected date. Highly recommend. I will use them for my next move. Shout out to Judy for being awesome. Thank you! read less

You guys are AWESOME!! You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!

I have shipped my motorcycles with Federal for years. It the people who make the company. Judy and Mary are incredibly detailed and service oriented. Nothing is overlooked. They always work to get me the best price. It’s always nice to call a business and be recognized and remembered. Relationship... read moreI have shipped my motorcycles with Federal for years. It the people who make the company. Judy and Mary are incredibly detailed and service oriented. Nothing is overlooked. They always work to get me the best price. It’s always nice to call a business and be recognized and remembered. Relationship is everything. A value at twice the price. Thank you Judy and Mary at Federal. read less

Got two bikes shipped from Michigan to Florida. I'd definitely use Federal Motorcycle Transport again. Everything was transparent in that we were able to track the bikes the entire time. The agent I dealt with was quick with responses and made sure to give me all the info I needed... read moreGot two bikes shipped from Michigan to Florida. I'd definitely use Federal Motorcycle Transport again. Everything was transparent in that we were able to track the bikes the entire time. The agent I dealt with was quick with responses and made sure to give me all the info I needed to facilitate ease of shipment. Professional, friendly and efficient!! read less

20 years of great rides We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always makes sure are bikes arrive on time and are ready to ride. We wouldn't trust anyone... read moreWe started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always makes sure are bikes arrive on time and are ready to ride. We wouldn't trust anyone else.Mike C read less

Simply put Jennifer and staff have been… Simply put Jennifer and staff have been moving my bikes all over the country for 15 years. This is a service you can TRUST.Bobby N

This was my first time shipping a bike This was my first time shipping a bike. I shipped from the DC area to San Diego for a trip to Baja and then back from San Diego to DC. It was easy to set up the transport. The folks on the phone were easy to deal... read moreThis was my first time shipping a bike. I shipped from the DC area to San Diego for a trip to Baja and then back from San Diego to DC. It was easy to set up the transport. The folks on the phone were easy to deal with and very knowledgeable I dropped the bike and picked it up at regional warehouses. The warehouse transport workers were very professional, they had some really good pallets And straps for tying the bike down. Everything happened on time and was very professional. I would use this transport service again! read less

I have used FunTransport for 5 years I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the delivery took three times as long and my motorcycles sustained damage. If you want peace of mind... read moreI have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the delivery took three times as long and my motorcycles sustained damage. If you want peace of mind when shipping your motorcycle, look no further! read less

It is Great when things work EXACTLY as expected! This was my first experience ever shipping a motorcycle or any vehicle for that matter. The process was real great from start to finish. The representative I spoke to initially (Mary) was excellent and very knowledgable and confidence instillingAll my questions and concerns were addressedBike was picked up... read moreThis was my first experience ever shipping a motorcycle or any vehicle for that matter. The process was real great from start to finish. The representative I spoke to initially (Mary) was excellent and very knowledgable and confidence instillingAll my questions and concerns were addressedBike was picked up on timeThey guys picking it up were professional and experiencedThe bike was securely strapped down on a skid made for motorcyclesThey even let me get up into the truck and watch the strapping processCommunication through the entire process was excellent and as expectedBike was delivered to destination 3 days earlyBike had NO damage whatsoever when deliveredI would definitely use Federal again! read less

Stress eliminator I was thoroughly pleased with the service. Crew arrived early on pick up day, used great care loading the bike. 1 week later (as promised) I was called by the delivery crew & bike was deliveredto a parking lot 200 yds from my house (main road, lots of traffic). Again,... read moreI was thoroughly pleased with the service. Crew arrived early on pick up day, used great care loading the bike. 1 week later (as promised) I was called by the delivery crew & bike was deliveredto a parking lot 200 yds from my house (main road, lots of traffic). Again, great care in unloading.I would not hesitate in using them in the future if need arises. read less

I WILL HIRE THIS COMPANY TO MOVE ANY OF… I WILL HIRE THIS COMPANY TO MOVE ANY OF MY MOTORCYCLES AGAIN, VERY PROFESSIONAL FROM START TO FINISH. THE EMPLOYEES TREATED THE MOTORCYCLE AS IF IT WAS THEIR OWN.THANKS AGAIN

I bought a Ducati at auction and Federal was there to help get my new bike home safe. I didn't expect to see it for weeks but it was delivered well before promised. The driver was great, called the day before and was right on time. Bike... read moreI bought a Ducati at auction and Federal was there to help get my new bike home safe. I didn't expect to see it for weeks but it was delivered well before promised. The driver was great, called the day before and was right on time. Bike was in perfect shape and well cared for in the truck. And no crate to deal with. Bike was secured in the nose of the trailer just like I'd carry it myself. Highly recommend! read less

Always a pleasure utilizing Federal for moving my motorcycle. Professional and reliable every time. They have helped launch me on world wide trips, and they get it done.

So impressed! So impressed! I have been utilizing the Federal Companies (FunTransport) to ship motorcycles between Maryland & Las Vegas since 2007 - probably 7-8 times total. Never had any issues. The customer service is always outstanding at every turn.

BMW Motorcycle from NC to South Sound Motorcycles, Fife, WA I spoke with Judy Gordon on December 23rd and made arrangements for Federal Company to pick up my BMW motorcycle in NC and ship it to the dealership in Fife, Washington. My bike will be loaded into a container on February 23rd so Judy told me it would arrive... read moreI spoke with Judy Gordon on December 23rd and made arrangements for Federal Company to pick up my BMW motorcycle in NC and ship it to the dealership in Fife, Washington. My bike will be loaded into a container on February 23rd so Judy told me it would arrive in Fife by February 11th. The bike was picked up January 22nd, just when she said it would. The bike made it to the dealership on Friday, January 31st. All along the bike's route, I received notices of its location and that was much appreciated. Thank you, Judy! read less

I’ve used Federal twice now and have… I’ve used Federal twice now and have been very satisfied. Excellent customer service and transportation.